Tuesday, July 4, 2017

The VERY Special Client

During my long vacation last Christmas season, a client inquired about our review for International English Language Testing System. The IELTS is taken primarily by students intending to study in the English speaking countries of Canada, Great Britain, Australia and New Zealand. It was also taken by people of the medical profession, skilled workers and immigrants.
This particular client wasn’t a student nor was he a medical personnel. So, it could only be either skilled worker or an immigrant. He first asked about who was going to teach him. It happened to be me, at the time. He asked about me particularly about the school I graduated from. He demanded to talk to me but felt disappointed when told that I wasn’t around and that I was on leave for the holidays. He asked the receptionist to call me on my mobile phone because he wanted to know if I was credible and good enough to teach him. Our receptionist, very politely, said they do not call the teachers ‘on-leave’ unless it was an emergency.
Feeling that he couldn’t impose much more, he left an order for me to call him as soon as I report to work on the third of January when business resumes officially. Unfortunately, I wasn’t able to go to work on that day. When I reported for work, I had so much else to do that I forgot about him completely. On the first Sunday of January, I took my day-off. He came and berated the receptionist because I did not call. He said it was my responsibility to give him a call as soon as I came to report for work.
He said he wanted to be sure if I was good enough to teach him and if there was something else I could teach him besides the lessons on the prescribed outline. He said, aside from English language, preferably with British accent, he also wanted to learn about the Canadian culture and Canada’s current trend. The receptionist said we only teach what’s on the outline. He answered that’s what he wanted to talk to me about.
I didn’t call him at all..

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